Understanding People.
Changing Possibilities.

People fascinate us. What shapes the way we think, feel and behave, how our experiences influence us and what makes it possible to do things differently.

Our backgrounds bring together psychotherapy, senior corporate leadership and organisational experience. Different professional worlds, but ones that have given us a shared appreciation of just how complex being human can be, particularly in the context of working life.

That combination shapes Mind & Mission and the way we work with organisations and the people within them. We know that what happens at work is rarely straightforward, and that understanding people also means understanding the circumstances, relationships and expectations that influence them.

We hope you enjoy exploring our website and getting to know a little more about us and our work. If there is something on your mind, a challenge you are facing or simply an idea you would like to explore, we would love to hear from you.

Let’s have a conversation.

Kirsty & Louise

"Louise and Kirsty are simply great at what they do"

Fay Winstanley
NHS Midlands and Lancashire CSU

How we can help

Every organisation faces challenges involving people. Some are part of everyday working life. Others are more difficult to anticipate, understand or know how best to respond to.

These challenges take many forms. A leadership team may be navigating change, while a manager is dealing with a difficult relationship or an employee is experiencing personal circumstances that affect their working life. Increasing demands can put people under pressure, and organisations may find themselves questioning whether their approach to employee wellbeing is meeting the needs of their people.

How we understand a situation influences what we do about it. Behaviour that is seen as difficult or unhelpful may have more behind it than is immediately apparent. The pressures people face, their individual experiences and the circumstances in which they work can all play a part. Looking beyond our initial assumptions can help us recognise what needs attention and where change might be possible.

Our work goes beyond understanding what is happening.
We help organisations consider what needs to happen next and support them in taking practical steps.

This may involve supporting an employee through a difficult period, developing the understanding and capability of leaders and teams, or helping an organisation think more broadly about how it understands and supports its people. We can respond to a particular situation or work alongside you over time, bringing continuity, experience and an independent perspective as circumstances change.

Employee Support and Recovery (ESR)

Thoughtful, practical psychological support for employees experiencing difficulties in their working or personal lives. Helping people better understand what is happening, support their recovery and find a more sustainable way forward together.

Professional Reflective Practice (PRP)

A confidential, psychologically informed space for individuals and teams exposed to difficult situations and the experiences of others through their work. An opportunity to step back, process what they are carrying and recognise the impact on themselves.

Training & Education

Learning experiences that bring psychological understanding into everyday working life. Through workshops, webinars, recorded content and tailored training, we help people explore behaviour, relationships and familiar challenges, developing new perspectives and practical ways of responding.

Consultancy

Combining psychological insight with practical organisational experience, we help organisations look beyond the obvious when facing people-related challenges. Working alongside our clients, we develop thoughtful approaches that reflect the people involved and the circumstances in which they work.

Other Ways We Can Help

Alongside our work with organisations, Mind & Mission also offers support to individuals and works in suicide prevention.

For Individuals

Confidential, professional counselling for people experiencing personal difficulties, navigating challenging circumstances or simply wanting to understand themselves better.

Life can sometimes feel overwhelming, confusing or difficult to make sense of. Counselling offers time and space to explore what is happening, recognise patterns in your thoughts, feelings and relationships, and consider what might help you move forward.

Explore individual support

Suicide Prevention

Suicide prevention begins with understanding, awareness and the confidence to have conversations that can be difficult. Through our Suicide Prevention Scotland training, we help individuals, organisations and communities recognise when someone may be at risk, understand how to respond and feel more prepared to offer support.

We believe this knowledge should reach beyond the workplace. By working with charities and community organisations, we help make suicide prevention education more accessible, giving more people the understanding and confidence to support someone who may be struggling.

Explore suicide prevention

What our clients say

Louise has been influential in helping us deliver against one of our key people objectives; keeping our team safe. Through her skills and expertise, she has designed and delivered learning experiences which directly resonate and are meaningful to all our teams and develop our people leaders to be more capable of supporting their teams. Louise’s approach means that we love working with her and feel like she is an extension of our team. Excited by all the impactful things we will continue to work on together.
Julie Brookfield - Head of People, GBG
"Louise and Kirsty are simply great at what they do! Mind & Mission supported us with our first ever Health and Wellbeing Festival, delivering two sessions to support our peoples wellbeing. Both Kirsty and Louise are very experienced and knowledgeable, providing both information and practical tips and techniques; the sessions were a huge success! Louise and Kirsty tailored the sessions to suit our needs, were enthusiastic, personable and delivered two excellent sessions which received amazing feedback from the participants. I would have no hesitation in recommending Mind and Mission and hope to work with them again in the future”
Fay Winstanley, Senior People and OD Manager, NHS
“I have no hesitation in recommending Mind & Mission. They have the experience and humility to know how to adapt sensitive messages both in written format and delivery of training material. They deliver training in a thoughtful, inclusive and sensitive manner, ensuring that those participating feel valued and respected. Their passion for this space ensures that they always go that extra mile to help deliver and embed, key messages and aims.
CEO, Scottish Investment Operations
“I had the pleasure of working with Mind & Mission on mental health training in the workplace. It was obvious from the outset the passion they had for supporting mental health and their knowledge and professionalism they have when bringing this into the working environment.”
Senior Account Manager, Marketing
"The session was really interesting and thought provoking. It gave me some real insight into both my own health, how my colleagues deal with similar scenarios, and how I can support my colleagues".
Finance Manager, Property Company
"Kirsty has been instrumental in helping me focus on what I want for my future going forward. I am beginning to understand where the doubts and negative thoughts are coming from and how they are holding me back but more importantly how to counteract them. This is the most energised that I have felt in quite a while. I am so glad I took the sessions"
Return with Resilience 2022
"This was not only the icing on the cake but the jam in the middle! Louise completely supported me in decluttering my mind and empowered me to take control of my own thoughts and actions by focusing on what I can control and allowed me to rediscover my sparkle".
Return with Resilience 2022
"I cannot speak highly enough of this course. I would recommend this to everyone. Kirsty and Louise are extremely talented at what they do, and have helped me pick up great techniques to help me in my day to day life"
Resilience training programme 2022
"I have walked back into work with a whole new set of eyes and I’ve actually been coaching my boss on influence and control. I have gained so much more confidence back and love for myself. I have an interview for a promoted post and I just hope I can manage to use these strategies to support me. "
Be Your Best Self participant - 2023
'Sometimes without really noticing it until it has almost gone out, your 'spark' can be dulled by past experiences. Without being able to name it, my very core was in conflict and I can now see that I felt some of my biggest personal values were 'wrong' for the world I worked in. Chatting with and being gently guided by Kirsty to face some past work experiences and the little nagging doubts it had left in my head has honestly transformed my outlook. Kirsty has given me so many tools to handle the inevitable challenges that arise in the future and my confidence in who I am and the skills I have has returned'
Ruth, Coaching client (2023)
"I sought help from Louise at a point in my professional life where I honestly thought that I could never feel better again nor gain any clarity on the situation and choices I was facing. Louise was able to take the often chaotic jumble of thoughts, worries and options running round my mind and guide me through to seeing a far clearer path. This was all done in such a warm, understanding and supportive way. Louise has really helped me to believe in myself and has equipped me with a whole armoury of tools and strategies which I come back to again and again if I feel myself going off track. "
Laura, Coaching client (2023)
“I wanted to say THANK YOU!! Through our conversations I became more aware of my strengths and values and the importance of setting boundaries. You encouraged me to take care of myself and you gave me tools to handle difficult situations. You have made a big difference in my life.”
Director of HR, Coaching Client 2022

Pricing options

We have numerous options and payment plans to suit your individual circumstances.   We can shape a programme specific to your budget or simply provide an off-the-shelf solution that has already been tried and tested.

Contact us to share your experience and to find the best option for you.

FAQs

There is a wealth of information available to support your mental health and wellbeing agenda, both online and through many organisations offering support.  It can be difficult to decide the best course to follow.

For Mind & Mission, it is about role-modelling the right behaviours, creating a stigma free culture and gaining insights to be able to effect change.

Not only are we professionally qualified psychotherapists, we also have first hand experience of working in industry and lived experience of mental health decline, which is an important factor in an empathetic approach to supporting individuals.

We have a proprietory insights questionaire that collects unique data to measure changes in behaviour and thinking patterns.

Our model  gives you a clear route to ensure you embed whatever best practice means for your organisation.

Suicide Prevention Scotland (SPS) is a one day training course owned, designed and delivered by qualified psychotherapists, Kirsty & Louise.  They both have considerable experience supporting mental health in Scotland, across the UK and have personal experience of conversations around suicide.

Applied Suicide Intervention Skills Training (ASIST) is run over two days.  It is owned by a Canadian organisation who licences the programme to Public Health Scotland (and England).  They in turn, decide when to train trainers who do not require formal qualifications in a mental health profession to become certified.  Those trainers are then free to arrange courses and charge a price that they decide.

The course itself varies slightly.  ASIST focusses more on the intervention stage, keeping individuals who are suicidal safe, whereas we focus primarily on prevention, spotting the signs and having conversations that may prevent the act of suicide.

We may not be globally recognised, yet, but we are a home grown organisation focussed on supporting and contributing to our community and economy and ultimately savings lives.

Studies show that 80% of people who receive coaching report increased self-confidence and over 70% benefit from improved relationships and more effective communication skills. [ICF 2009]

No, we do not offer Mental Health First Aid (MHFA).

MHFA is provided by Scotland’s NHS and MHFA England, which are trademarked and licenced programmes. We have attended the Scottish 2 day course and we are unable to recommend this training for organisations. We do however, support any and all general mental health awareness training in the wider context.

Our philiosphy is to generate empowerment through individual responsibility for Mental Fitness in the workplace. Our training cements the foundations of Mental Fitness, while taking a deeper look at the most frequently experienced issues facing organisations such as stress, bereavement and working relationships.

A wellbeing policy is where every business should start and there are many ways to achieve this. We do not believe however that it is enough.

Litigation on stress at work is on the increase. Legally you may have documentation to evidence you have considered the risks to your staff, however mental health is about people, not paperwork.

Mental Fitness is not about ticking boxes.

Demonstrating that you have put measures in place to protect your staff is the most proactive way to improve your business performance and protect your financial or legal standing.

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Ready to find out more?

Why not browse our website, or if you’re ready click below to get in touch with Kirsty or Louise

Contact & Availability

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